Tuesday, March 10, 2009

A fatal error has occurred while upgrading your device's software. Device communications error encountered.

Problem:

Upgrading the handset OS with Desktop Manager via USB connection, and it crashed.



Then it became unusable: Reload software: 507



Solution(for my case): Don't run anything on the serial/communication ports while upgrading, seems like the RIM software wants to talk to these ports and because they are occupeid, it threw exception.

P.S.: It takes more than 20 minutes for my OS to reboot afterward, be patient!

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